INTRODUCTION
This Refund Policy outlines the rules regarding payments and refunds on NAVYA.
GENERAL POLICY
All payments made on NAVYA are:
- Final
- Non-refundable
This includes:
- Subscriptions
- Wallet recharges
- Service fees
NO REFUND CONDITIONS
Refunds will not be provided for:
- Change of mind
- Unused services
- Partial usage
EXCEPTIONAL CASES
Refunds may be considered only in cases of:
- Duplicate payments
- Technical errors
All refund requests are subject to review and approval by NAVYA.
WALLET POLICY
Funds added to NAVYA wallet:
- Cannot be withdrawn
- Can only be used within the platform
SUBSCRIPTIONS
Subscription fees:
- Are non-refundable
- Cannot be partially refunded
DISPUTES
If you believe there is an issue with your payment, you must contact support within a reasonable time.
PAYMENT SECURITY
All payments are processed securely via third-party gateways. NAVYA does not store sensitive financial data.
POLICY CHANGES
NAVYA reserves the right to modify this Refund Policy at any time.
CONTACT
📧 info@navyasocial.in